Why You Need to Verify Your Domain Contact Email
When you register a domain, or change the contact details on one, domain rules require us to confirm that your contact email address is real. This is a requirement of the registry, not something specific to ICSS.
- After your order, look for an email with the subject Important: Verify your contact information for followed by your domain name, from Sales - Innovative Computer Services & Solutions. The sending address ends in icssinc.com. It goes to the registrant email address you entered at checkout. Check your spam or junk folder too.
- Click the verification link in the email.
- You'll see a page confirming your email is verified. You don't need to do anything else.
Do this within 15 days. If the email isn't verified in time, your domain is suspended: your website and email stop working until you verify. Verifying a suspended domain turns it back on.
Your Client Area may still show the domain as Active while verification is pending. Verification status is tracked by the registrar, so the Client Area does not reflect it.
Didn't get the email?
- Check spam or junk.
- Make sure the registrant email you entered at checkout is correct.
- Not sure an email is genuine? Open a support ticket (see How to Open a Support Ticket) and we'll confirm it, or resend it for you.
